Help & FAQs

In off road only circumstances yes sure! We do have them available as optional accessories here, but keep in mind throttles are only legal on Private Property only hence why we do not include them with any of our bikes. Installing one would deem your bike illegal to use on any public road or property.

In general, yes — e-bikes are legal to ride in Australia, provided they meet specific regulations. Most states follow a version of the European EN15194 standard, but there are important differences across states and territories.

To be considered legal for on-road use, electric bikes must:

• Have a maximum power output of 250W (some exceptions apply — for example, NSW allows up to 500W for certain classifications)
• Be pedal-assisted only — the motor can only activate when the rider is pedalling (pedelec)
• Throttle-only operation is not permitted on public roads only private property
• Be not capable of an assisted top speed of more than 25km/h — after this, the motor must cut out
• Comply with all general road rules, including helmet use, speed limits and designated bike paths

Examples of devices that are designed strictly for off road private property use only (unless otherwise road registrable):

• Surron Light Bee X & Hyper Bee
• Surron Ultra bee / Storm Bee (Excluding ADR Road Registrable Models)
• RFN Warrior Motorcycles (Excluding ADR Road Registrable Models)
• Lil Rippa Bikes & Similar Bikes with no pedals designed for off road use.

Remember:

Every state and territory in Australia may interpret or enforce e-bike laws differently. E-bikes with motors larger than 250W, or those with throttle-only operation are typically restricted to off-road or private property use only and could be considered non-compliant for public road use.

👉 It is your sole responsibility to ensure that your e-bike is compliant with local laws and regulations in your area. Ampd Bros does not guarantee "road" compliance in any specific state or territory and is not liable for misuse or non-compliant use of any product and we strongly recommend contacting your local road and transport authority to confirm the latest rules applicable to your intended use.

For bikes ordered online for delivery, these will arrive in a box with about 20% of the assembly required upon unpacking. We have detailed videos showing the steps for assembly on our Youtube channel. 

Checkout our Tutorials page to find the assembly video for your bike model.

For bikes purchased in person at our Burleigh Heads Showroom, we do offer an assembly service for a fee. Drop in or contact us for more information regarding this service.

In all our Ampd Bros electric bikes you'll find almost everything you need to get started! Including..

• Your Bike
• Tool Kit + Suspension Tool (on applicable models)
• Bike Charger (AUS Plug)
• Ampd Bros Carry Bag (on applicable Adult E-Bike models only)
• Tyre Pump (on applicable Adult E-Bike models only)
• Mud Guards / Lights (on applicable models only)
• Instructional Manual with links to Instructional videos

You won't get that kind of love with other brands!

All our Ampd Brothers Adult range of electric bikes come backed by our 2 Year Nation wide warranty or 1 Year on Kids bikes! So you can ride worry free always! 

For all other products see our warranty page for more info.

For full T&C's as well as Motorcycle model warranty terms see the full terms and conditions here.

Completely FREE for Orders Over $100 in Australia or a Flat $8.95 under $100. We also over a bunch of other services at the checkout such as express and shipping insurance on selected items. Refer to checkout for prices.

Note: A $199 Fee Applies to Oversized Motorbikes, eg. Surron & RFN to selected states including WA, TAS and NT. International Fee's do apply.

Yes, we currently ship to most countries including New Zealand, the UK, Europe and the USA.

For small articles you can view available shipping options and rates directly at checkout. If no pricing is displayed for your destination, please contact our team for a custom more accurate quote. For large items such as bikes please contact us for a detailed quote.

All international orders are shipped from Australia. Customers purchasing from outside of Australia are responsible for all applicable import duties, taxes, customs fees, GST, or local charges imposed by their destination country. These costs are not included in our product prices or shipping fees shown at checkout. You must also consider that items requiring chargers are supplied with "Australian" 240v wall plugs.

Ampd Bros does not cover or reimburse any of these charges. It is the customer’s responsibility to understand and comply with local import regulations before placing an order. Failure to pay these charges may result in delays, returned shipments, or forfeited orders — for which Ampd Bros cannot be held liable.

Standard shipping normally takes 3-5 days. Express shipping is available on all small domestic orders (for an additional charge). 

Bulky freight such as E-Bikes will typically take substantially longer to deliver as more manual handling is required so with this in mind on average to most major cities is approx a 5-10day's. For more rural areas, NT, WA or TAS you could expect to see 14 days or more for your order to arrive.

International shipping times depend on the products and destination.

Yes, however we can only deliver small items to P.O Boxes as large items such as Bikes or items over 20kg are not accepted by Australia Post. If you enter a P.O Box on your order for a large item such as a bike, we will contact you for alternative addresses which may delay your order further.